What is an example of a benign job demand?

Filing paperwork regularly is considered a benign job demand because it typically involves routine tasks that are manageable and do not lead to significant stress for employees. Benign job demands are consistent, predictable tasks that employees can handle without excessive difficulty or emotional strain. They often provide structure and can help in developing efficiency in work processes.

In contrast, answering customer inquiries may involve varying levels of difficulty and interaction that could prove challenging in high-pressure situations. Managing stress during peak hours involves high-intensity demands that can lead to burnout if not addressed appropriately. Lastly, monotonous tasks with no variation can lead to boredom and disengagement, but they may not be categorized as benign since they can still negatively affect an employee's motivation and job satisfaction.

Thus, filing paperwork regularly exemplifies a situation where the demands placed on an employee are low in terms of stress and emotional investment, making it a benign job demand.