What learning approach involves less experienced employees observing and working with more experienced ones?

The learning approach that focuses on less experienced employees observing and working with more experienced ones is behavioral modeling. This method allows individuals to learn by watching the actions and behaviors of skilled employees, which they can then emulate in their own work. By observing the nuances of how tasks are performed, as well as the decision-making processes involved, less experienced employees can develop their skills more effectively.

Behavioral modeling is especially effective because it engages learners through real-life examples, reinforcing the behaviors and techniques that lead to successful outcomes. This process often includes feedback, further enhancing the learning experience as new employees can receive guidance based on what they have observed and practiced.

While some other options involve elements of learning and development in the workplace, they do not specifically center on the observational learning aspect characteristic of behavioral modeling. For instance, collaborative learning emphasizes group interaction and joint problem-solving rather than one-on-one observation, while mentorship programs typically feature a broader relationship that includes guidance and support, beyond just the observation of tasks. Competency-based training focuses on ensuring that employees meet specific competencies through structured learning, which may not involve direct observation of experienced employees.